Deaf Friendly Ltd» All things BSL and Deaf Awareness
Deaf Friendly exists because of the lack of knowledge and understanding of deafness, and the adverse impact that had on our Director’s life and the lives of many of the 18 million people in the UK who are Deaf or Hard of Hearing. Determined to turn bad experiences to good ones, our Director started delivering Deaf Awareness training more than 25 years ago. Deaf led, our training is comprehensive, fun and enjoyable, but most of all it is life enhancing, not just for customers, but for staff and their wider families.
A highly experienced and respected BSL translator, and an expert in the Welsh regional dialect of BSL, you will recognise Sarah from her work on TV and in translating numerous public service information leaflets over her extensive career. If you are looking to give equal access to the Deaf community to any information, through the provision of a BSL translation, then Deaf Friendly Ltd can translate it, and produce a finished video for you.
A BSL taster course is the most basic sign language course. It offers complete newcomers the chance to try out BSL and to learn how to meet and greet someone in BSL. Our course is delivered in a fun but useful way, making sure people enjoy learning. Attendees regularly comment that the course is the best one they had ever been on, and the most useful.
Highly competent and annually assessed teachers deliver our certified courses, from Signature’s Introductory Level 1 Award, to their advanced Level 6 qualification. Priced to allow everyone to progress to the highest levels of qualification, our students also get access to sector leading online resources. If you are looking for a certified course as an individual or as an organisation, please get in touch.
Deaf Friendly offers tailored one-to-one tutorials for those at any stage of their BSL learning. Whether you are seeking advice, need extra practice or want to work on areas of difficulty, our teachers can help and guide you through your learning . Drawing on over 50 years of BSL teaching, our teachers can help you throughout your studies, and make sure you are best placed to do well at the exams.
We deliver completely bespoke BSL training sessions matching the language you use in your organisation. In the past this ranges from police forces, to NHS Trusts, insurance companies, schools, and coffee shops. We train your staff in the language used by them in their work place. For example, working with Wales’ biggest building society, Deaf Friendly trained Principality’s frontline staff with BSL specific to the customer and cashier interaction.
New BSL Courses – September 2026
Are you looking for a BSL course in Wales?
Whether you are just starting your BSL journey or looking to develop your skills to a higher level, we offer a range of BSL courses to suit you.
Fully Funded Courses – Daytime Only
- BSL Level 1
- BSL Level 2
- BSL Level 3
Subject to eligibility.
Evening Courses – Starting September 2026
- BSL Level 3
- BSL Fluency/Improvers (post L3)
- Pre-Level 6
Course Fees
BSL Level 3 – £1,095
Includes exam fees.
January – December 2027
Pre-Level 6 – £1,200
Residential weekends are not included.
BSL Level 6 – £1,200
Residential weekends and Exam fees are not included.
We aim to offer the most competitive BSL course prices in Wales, while providing high-quality learning and opportunities to develop your BSL skills.
Flexible Ways to Learn
Depending on the course, learning may be available:
- Face-to-face
- Live online
- Pre-recorded distance learning
Interested or want to know more?
Email sarah@deaf-friendly.co.uk for more information about courses, availability and how to enrol.
Celebrating Our Win: The “At Your Service” Customer Service Award
We are beyond excited to announce that we have won the At Your Service Award in The Small Awards!
Now in it’s ninth year, The Small Awards is a nationwide search for the UK’s greatest small firms, across all sectors. It is organised annually by Small Business Britain, which champions and supports the nation’s 5.5 million small firms.
The At Your Service Award – awards the best small businesses in the UK, with a track record of serving their target customer set.
This recognition isn’t just about us—it’s about our amazing team, our clients, and the impact we’ve been able to make in the world of Deaf Awareness and British Sign Language (BSL). For over 20 years, we’ve been dedicated to providing the highest standard of Deaf Awareness training across the country, and this award is proof that our commitment to excellence is being recognised.
When we first started Deaf Friendly Ltd, our mission […]
Deaf Friendly: Teaching, Training and Translating BSL
Helping you promote and deliver equality for deaf and hard of hearing people.
About Deaf Friendly Limited
Deaf owned and Deaf run, Deaf Friendly Ltd. is one of the oldest established deaf businesses in the world. A training, translation and consultancy provider based in South Wales, we service the whole of the UK and wider afield, focussing on all issues around deafness.
Our training will always be led by a Deaf trainer, utilising detailed knowledge of deaf people’s experiences to deliver the most appropriate training available.
Our reputation is unrivalled and that is why we still exist 30 years after the business was first launched.
