Deaf Friendly Ltd» All things BSL and Deaf Awareness
We offer top-quality, fully accredited BSL courses, awarded by Signature and taught by expert instructors. Whether you’re a complete beginner or already proficient, PremierBSL offers valuable lessons for all skill levels. The flexible, self-paced format allows you to learn from the comfort of your own home or office. Plus, learners can earn recognised certificates upon completion, proving that you can successfully master BSL online.
A highly experienced and respected BSL translator, and an expert in Welsh regional dialect, you will recognise Sarah from her work on TV and in translating numerous public service information leaflets. If you are looking to give equal access to the Deaf community to any information, through the provision of a BSL video, then Deaf Friendly Ltd can translate it, and produce a finished video for you.
Join the South Wales BSL Club to practice and improve your British Sign Language skills in a relaxed, inclusive environment and connect with others who share your passion for BSL and Deaf culture — perfect for all skill levels, from beginners to fluent signers.
Deaf Friendly exists because of the lack of knowledge and understanding of deafness, and the adverse impact that had on our Director’s life and the lives of many of the 10 million people in the UK who are Deaf or Hard of Hearing. Determined to turn bad experiences to good ones, we started delivering Deaf Awareness training more than 25 years ago. Deaf led, our training is comprehensive, fun and enjoyable, but most of all it is life enhancing.
Over the last 25 years, Deaf Friendly has helped numerous organisations integrate Deaf or Hard of Hearing people into the workplace. We help ensure you are providing good access for deaf clients/customers/staff, and can provide expert advice for you and your staff on any workplace issues, so that you comply with Equality law and get the best out of all your resources.
Highly competent and annually assessed teachers deliver our certified courses, from the Introductory Level Award, to the advanced Level 6 qualification. Priced to allow everyone to progress to the highest levels of qualification, our students also get free access to sector leading online resources. If you are looking for a certified course, please get in touch.
We are able to offer you completely bespoke BSL training sessions; whether you work in a police station, coffee shop or Local Authority, we can train your staff in the language used by them in their work place. For example, working with Wales’ biggest building society, Deaf Friendly trained Principality’s frontline staff with BSL specific to the customer and cashier interaction.
A BSL Taster course is the most basic sign language course. It offers complete novices the chance to try out the language. Delivered in a fun but meaningful way, people have a laugh whilst learning. One young farmers’ group from West Wales recently commented that this was the best course they had ever been on!
Deaf Friendly offers tailored one-to-one sessions for those at any stage of their BSL learning; looking to get advice, extra practice or work on difficulties together. Drawing on over 25 years of BSL teaching, our teachers can help you throughout your studies, and make sure you are best placed to do well at the exams.
New BSL Courses – September 2025
Are you looking for a BSL course in Wales?
Our new Level 1 Family Class, Level 3, 4 and 6 courses will be starting in September 2025.
Following a successful pilot course last year, with children as young as 8 learning BSL alongside their parents, our Level 1 family course is back again this year.
Level 1 Family Course £410 (including exam fees)
Level 3 Course £1095 (including exam fees)
Level 4 Course £1145 (including exam fees)
Level 6 Course £2106 (including exam fees)
Our prices are the most competitive in Wales.
A range of classes are available, face to face, live online or through a pre-recorded distance learning course.
Interested or want to know more, email sarah@deaf-friendly.co.uk
Celebrating Our Win: The “At Your Service” Customer Service Award
We are beyond excited to announce that we have won the At Your Service Award in The Small Awards!
Now in it’s ninth year, The Small Awards is a nationwide search for the UK’s greatest small firms, across all sectors. It is organised annually by Small Business Britain, which champions and supports the nation’s 5.5 million small firms.
The At Your Service Award – awards the best small businesses in the UK, with a track record of serving their target customer set.
This recognition isn’t just about us—it’s about our amazing team, our clients, and the impact we’ve been able to make in the world of Deaf Awareness and British Sign Language (BSL). For over 20 years, we’ve been dedicated to providing the highest standard of Deaf Awareness training across the country, and this award is proof that our commitment to excellence is being recognised.
When we first started Deaf Friendly Ltd, our mission […]
Deaf Friendly: Teaching, Training and Translating BSL
Helping you promote and deliver equality for deaf and hard of hearing people.
About Deaf Friendly Limited
Deaf owned and run, Deaf Friendly Ltd. is one of the oldest established deaf friendly consultancies in the world. A training and translation provider based in South Wales, we service the whole of the UK and wider afield, focussing on all issues around deafness.
Our training will always be led by a Deaf trainer, utilising detailed knowledge of deaf people’s experiences to deliver the most appropriate training available.
Our reputation is unrivalled and that is why we still exist 25 years after the business was first launched.
